Manager of Events & Venue Rentals
St. Louis Kaplan Feldman Holocaust Museum, St. Louis, MO
The St. Louis Kaplan Feldman Holocaust Museum seeks an experienced, motivated, and well-rounded individual to lead planning and operational efforts for the Museum’s events and venue rentals.
The Manager of Events & Venue Rentals is a managerial and hands-on operational role, reporting to the Director of Development. The position is responsible for the implementation of the Museum’s programming calendar, event planning activities, venue rental strategy, vendor coordination, and special event management.
Responsibilities Include:
Internal Program & Event Management:
- Work collaboratively with the Director of Education, the Director of Development, and the Director of Marketing & Communications to implement the Museum’s annual public programs.
- Generate run-of-show documents and validate program and catering timelines.
- Serve as the point of contact (on behalf of the Museum) for clients and organizers before, during, and after events.
- Keep events on time and ensure the Museum’s visitor experience exceeds expectations.
- Work collaboratively with the Director of Development to ensure membership and fundraising programs are successful.
Venue Rental Strategy & Implementation:
- Implement a strategy, in conjunction with the Director of Development, to sell the Museum’s venue rental spaces to key audiences.
- Foster and establish strategic partnerships in the community to reach new audiences.
- Implement the Venue Rental Strategy to solicit new venue rentals and community engagement opportunities.
- Create and manage a portfolio of potential clients, actively soliciting and managing these relationships to secure venue rentals.
- Develop business-building strategies to expand the Museum’s reach and maximize revenue opportunities.
Event Planning & Client Communication:
- Serve as a subject matter expert in event planning for the Museum’s physical spaces.
- Serve as the point person for the intake of venue rental requests, redirecting tour requests to the Education department as necessary.
- Develop, outline, and document event structures and timelines, and communicate client deadlines.
- Communicate & coordinate operational needs between organizers, vendors, and staff, including invoices.
- Provide system administration for the museum’s venue management software, Jira.
- Establish relationships with local event-industry vendors, such as caterers, equipment rental companies, and audio/visual providers.
- Manage set-up and breakdown of event-related equipment.
Other Duties: As assigned.
Qualifications
- Minimum of two (2) years of work experience in a special event, marketing, operations, or hospitality-related role (or equivalent) at a museum, venue, cultural site, hotel, restaurant, or similar setting.
- Bachelor’s or associate’s degree (or at least 2 years of equivalent experience) in hospitality & tourism, business administration, or related field (preferred).
- Direct experience in event planning or management (required).
- A valid driver’s license is required.
Job Knowledge, Skills, and Abilities:
- Must be outgoing, with exceptional customer service skills and the ability to work with a diverse public and workforce.
- Must be creative and collaborative, with analytical and problem-solving skills.
- Ability to work effectively as a member of a highly energized, creative team. Must be open to change and adaptable.
- Ability to establish and maintain positive, effective relationships with a wide variety of people.
- Be a self-starter, with the ability to prioritize continually shifting tasks; reliable and able to follow tasks through to completion and meet tight deadlines.
- Outstanding written communication, including the ability to write effectively for a variety of ages and backgrounds.
- Excellent verbal communication, and a focused & businesslike demeanor.
- Ability to perform physical tasks (lift 30 lbs.) with physical mobility and ability to climb stairs.
- Demonstrated computer proficiency, including an excellent working knowledge of Microsoft Suite, point of sale system, and scheduling databases.
- Ability to work weekends regularly, holidays, and evenings as necessary.
- Ability to pass a background check.
Compensation
Compensation, including benefits, is competitive and commensurate with qualifications & experience. The salary for this position is $23/hour.
Application Instructions
Please submit the following materials to Apply@STLHolocaustMuseum.org with the subject line “Events & Venue Rental Manager”
- Cover letter
- Resume
- Three (3) professional references, who will not be contacted without the approval of the candidate. All inquiries and materials will be confidential. Applications will be acknowledged.