Manager of Events & Venue Rentals
St. Louis Kaplan Feldman Holocaust Museum, St. Louis, MO
The St. Louis Kaplan Feldman Holocaust Museum seeks an experienced, motivated, and well-rounded individual to lead planning and operational efforts for the Museum’s events and venue rentals.
The Manager of Events & Venue Rentals is a managerial and hands-on operational role, reporting to the Director of Marketing & Communications. The position is responsible for the implementation of the Museum’s programming calendar, event planning activities, venue rental strategy, vendor coordination, and special event management.
Responsibilities Include:
Program & Event Management:
- Work collaboratively with the Director of Education and the Director of Marketing & Communications to implement the Museum’s annual public programs.
- Develop, outline, and document program structures and timelines.
- Serve as the point of contact (on behalf of the Museum) for clients and organizers before, during and after events.
- Keep events on time and ensure the Museum’s visitor experience exceeds expectations.
- Work collaboratively with the Development team to ensure membership and fundraising programs are successful
Venue Rental Strategy & Implementation:
- Implement a strategy, in conjunction with the Director of Marketing & Communications, to sell the Museum’s venue rental spaces to key audiences.
- Foster and establish strategic partnerships in the community to reach new audiences.
- Implement the Venue Rental Strategy to solicit new venue rentals and community engagement opportunities.
Event Planning & Client Communication:
- Serve as a subject matter expert in event planning for the museum’s physical spaces.
- Serve as the point person for the intake of venue rental requests, redirecting tour requests to the Education department as necessary
- Communicate & coordinate operational needs between organizers, vendors, and staff.
- Generate run-of-show documents and validate program and catering timelines.
- Provide system administration for the museum’s venue management software.
- Establish relationships with local event-industry vendors, such as caterers, equipment rental companies, and audio/visual providers.
- Manage set-up and break-down of event related equipment.
Other Duties: As assigned.
Qualifications
- Minimum of two (2) years of work experience in a special event, marketing, operations or hospitality-related role (or equivalent) at a museum, venue, cultural site, hotel, restaurant or similar setting.
- Bachelor’s or associate’s degree (or at least 2 years of equivalent experience) in hospitality & tourism, business administration, or related field (preferred).
- Direct experience in event planning or management (required).
- Valid driver’s license required.
Job Knowledge, Skills, and Abilities:
- Must be outgoing, with exceptional customer service skills and the ability to work with a diverse public and workforce.
- Must be creative and collaborative, with analytical and problem-solving skills.
- Ability to work effectively as a member of a highly energized, creative team. Must be open to change and adaptable.
- Ability to establish and maintain positive, effective relationships with a wide variety of people.
- Be a self-starter, with the ability to prioritize continually shifting tasks; reliable and able to follow tasks through to completion and meet tight deadlines.
- Outstanding written communication, including the ability to write effectively for a variety of ages and backgrounds.
- Excellent verbal communication, and a focused & businesslike demeanor.
- Ability to perform physical tasks (lift 30 lbs.) with physical mobility and ability to climb stairs.
- Demonstrated computer proficiency, including an excellent working knowledge of Microsoft Suite, point of sale system, and scheduling databases.
- Ability to work weekends regularly, holidays, and evenings as necessary.
- Ability to pass a background check.
Compensation
Compensation, including benefits, is competitive and commensurate with qualifications & experience. The salary range for this position is $46,000-$48,000.
Application Instructions
Please submit the following materials to Apply@STLHolocaustMuseum.org with the subject line “Events & Venue Rental Manager”
- Cover letter
- Resume
- Three (3) professional references, who will not be contacted without the approval of the candidate. All inquiries and materials will be confidential. Applications will be acknowledged.